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By Greg Bright For the third time in the last few years a custodian bank in Australia has tried to change its technology platform with messy results. JP Morgan was the first to try to ditch its system and then back-tracked. The Australian CEO, Jane Perry, left that position shortly after. BNP Paribas was next and lost a big client, Suncorp. RBC Investor & Treasury Services, the custody arm of the Canadian-based global bank, is relinquishing about 100 positions, mostly contractors, many of them this week. A spokesperson for the firm would not confirm the numbers last week but it is believed that about 40-50 of the accountants and IT people doing the work are in Australia and the rest are in Malaysia. The work in question is a transition from Hi-Portfolio, the ubiquitous system for investment administration among fund managers and some custodians in Australia and the UK, to RBC’s international, and much simpler, system known as Multifonds. The problem is the Australian complicated tax system. And, this is not a new problem – it inevitably gets forced on the Australians in the chain from overseas head offices, with bad consequences. Jane Perry was the chief executive of JP Morgan Investor Services for several years, prior to her departure in 2011. Much to the firm’s chagrin, she subsequently got the job as chief executive of one of its most important clients, Qantas Super. She let it be known that the custodian was going to migrate from Hi-Portfolio to an in-house bespoke system. This year, BNP Paribas made a similar mistake, although the senior management has managed to retain their positions. BNP Paribas won the $25 billion custody contract for Suncorp, away from NAB Asset Servicing. BNP Paribas promised to deliver on a new global system, which is a common theme. It didn’t work as much as expected and Suncorp has gone back to NAB, which, not surprisingly, is Hi-Portfolio’s biggest client. Now, RBC IT&S is in trouble because of an attempted technology transfer, which may prove more costly. RBC, which does not provide securities services to pension funds outside of Canada, told its clients that it was moving to Multifonds, its global system, and started up the project last year. RBC is now ditching Multifonds for Australia and New Zealand. The problem is it may cost several million dollars to upgrade the Hi-Portfolio system, to which it will revert. RBC I&TS Australian management has also had its casualties in the past couple of months – including Australian boss David Travers and head of operations David Banks. It’s the human cost of mistakes – often decisions taken on the other side of the world. Andy Allen, General Manager of RBC I&TS, Australia, said in a prepared statement: “We have carefully considered the impact on our stakeholders and we’ve spoken to our clients. We are committed to doing everything we can to support the individuals impacted by this change, and we thank them for their commitment and dedication throughout their time with RBC.” In a background note. RBC also said: “There is no change to our registry service offering (which had been rumoured). This decision is part of a global review of cost saving opportunities. We’re in the process of redeploying almost all affected employees. The project was successful in migrating to a new custody platform. Some development (from the recent program work), which can be used globally, will continue to progress. We are committed to continuing to service our clients at the high level to which they are accustomed.” As an aside, people think Australian and New Zealand funds management is a big industry. Interestingly, Hi-Portfolio is owned by the global systems company SS&C. SS&C in Australia is now run, since last year, by Steve Tremelling, who has employed David Goodacre as head of sales. Our team is ready to connect you and your investors using Link Group’s comprehensive virtual meeting services and technology. Contact us at newbusiness@au Read more about this service The Link Investor centre is a simple, convenient and secure way to administer your investments online. We are committed to providing the best possible experience for our clients' investors to self-serve their needs and are continually expanding the breadth of our online services. We are also committed to acting sustainably and driving costs down for our clients by removing paper from our business - join the move online! But if you need to talk to us, we are here to help. Rbcits rbc royal bank online Created with Sketch. • • • We’re on a purpose-driven journey to build the RBC of the future and reimagine the role we play in the lives of our customers. Our purpose inspires us every day to bring our best and use our imagination and insights to build a better future for our clients and communities. TORONTO, April 30, 2019 - Canadian and global equities rallied to post strong Q1 2019 returns, helping to lift quarterly returns to 7.2 per cent in the first three months of the year, according to the RBC Investor & Treasury Services All Plan Universe (Q4 2018 returns sat at -3.5 per cent). Additional results Quote “Canadian defined benefit pension plans started 2019 in positive territory as the TSX reached an all-time high, reversing many of the 2018 losses, but asset managers will need to remain vigilant as we head toward the mid-year mark. Many of the underlying concerns, including trade wars, slowing global economic growth as well as ongoing geopolitical unrest are still very relevant and will force asset managers to re-examine their portfolios and risk exposure.” About the RBC Investor & Treasury Services All Plan Universe For the past 30 years, RBC Investor & Treasury Services (RBC I&TS) has managed one of the industry’s largest and most comprehensive universes of Canadian pension plans. The “All Plan Universe” currently tracks the performance and asset allocation of a cross-section of assets under management across Canadian defined benefit (DB) pension plans, and is a widely-recognized performance benchmark indicator. The RBC Investor & Treasury Services “All Plan Universe” is produced by RBC I&TS’ Risk & Investment Analytics (R&IA) service. R&IA work in partnership with best-in-class technology to deliver independent and cost effective solutions designed to help institutional investor clients monitor investment decisions, optimize performance, reduce costs, mitigate risk and increase governance capability. About RBC Investor & Treasury Services RBC Investor & Treasury Services (RBC I&TS) is a specialist provider of asset services, custody, payments and treasury and market services for financial and other institutional investors worldwide, with over 4,500 employees in 17 countries across North America, Europe, Asia and Australia. We deliver services which safeguard client assets, underpinned by client-centric digital solutions which continue to be enhanced and evolved in line with our clients’ changing needs. Trusted with CAD 4.1 trillion in client assets under administration as at February 22, 2019, RBC I&TS has been rated by our clients as the #1 global custodian for eight consecutive years and is a financially strong partner with among the highest credit ratings globally. is a global brand name and is part of Royal Bank of Canada. RBC Investor & Treasury Services is a specialist provider of asset servicing, custody, payments and treasury services for financial and other institutional investors worldwide. RBC Investor Services operates through the following primary operating companies: Royal Bank of Canada, RBC Investor Services Trust and RBC Investor Services Bank S. These materials are provided by RBC Investor & Treasury Services (RBC I&TS) for general information purposes only. RBC I&TS makes no representation or warranties and accepts no responsibility or liability of any kind for their accuracy, reliability or completeness or for any action taken, or results obtained, from the use of the materials. Readers should be aware that the content of these materials should not be regarded as legal, accounting, investment, financial, or other professional advice, nor is it intended for such use. CSDR will now look to capitalize on its earlier successes with an ambitious settlement discipline regime (SDR), an initiative EU regulators believe will result in additional settlement efficiencies. However, some aspects of the SDR could prove to be rather complicated. Settlement discipline regime takes shape EU regulators have advised CSDs that they must levy cash penalties on at-fault counterparties to late matches and failed trades with proceeds being disbursed to the institution on the other side of the transaction. The rules also pave the way for mandatory buy-ins, whereby the entity procuring the securities will be forced to buy-in their counterpart within a prescribed period (four days for liquid assets and seven days for illiquid assets) after a trade fail. For transactions that take place on a trading venue but not cleared, the relevant participant at that venue must initiate the buy-in. If trades are over the counter (OTC) but uncleared, then the relevant CSD participant will be entrusted with executing the buy-in. Asset managers have become accustomed to brokers and custodians assuming responsibility for remediating settlement fails. With CSDR, that onus will shift to investment firms. The impact of CSDR on buy-side firms could be significant, particularly if securities are not delivered on a timely basis, said Ben Pumfrett, Director, Middle Office, Product Management at RBC Investor & Treasury Services (RBC I&TS). “As interest rates have been so low in recent years, claims for settlement fails have not been as impactful. CSDR will introduce penalties and mandatory buy-ins, which could increase costs for asset managers,” he added. The Depository Trust & Clearing Corporation (DTCC), for example, has estimated that the penalties for trade fails could eliminate buy-side front office commissions within two days. A brief SDR reprieve for financial institutions Although industry bodies have not taken umbrage at imposing cash penalties for failed trades, several groups including the Association for Financial Markets in Europe (AFME), the International Securities Lending Association (ISLA) and the Investment Association (IA) have expressed concern about the risks posed by mandatory buy-ins. In a letter signed by 14 interest groups, the European Securities and Markets Authority (ESMA) was advised that the rules risked creating additional barriers and costs for market participants trading European securities. The letter also cautioned that CSDR could potentially conflict with some of the objectives laid out in the Capital Markets Union (CMU). Shortly after the publication of the letter, ESMA announced that the SDR would be delayed from September 2020 until February 1, 2021. The regulator said the deferral would allow market users to implement technology changes and update relevant ISO messages. The recent market volatility triggered by the COVID-19 pandemic, which has, in turn, increased transaction volumes, may provide a window into processes and operational practices that could be improved in advance of the settlement discipline regime Asset managers may want to use this time to review their transaction flows and take steps towards improving settlement efficiencies. Pumfrett suggests that asset managers consider implementing best practices and ensuring they have better pre-matching of trades, and enrichment of standard settlement instructions to help reduce potential settlement fails. “The recent market volatility triggered by the COVID-19 pandemic, which has, in turn, increased transaction volumes, may provide a window into processes and operational practices that could be improved in advance of the settlement discipline regime.” Pumfrett further notes that, “When it’s appropriate, asset managers should consider reviewing and refining their trade workflows to help minimize the impact of the regulation.” This may include using outsourcing providers who have technology solutions, scale, and best practices to support asset managers. The impact of SDR on securities lending While buy-ins may create challenges from a market liquidity perspective across many asset classes, there is also an impact on securities financing transactions such as securities lending and repos. As securities lending is largely an OTC activity, settlement fail rates tend to be higher than in cash markets. That means the sector could be vulnerable to CSDR fines. “At present, buy-ins do not apply to securities lending, securities borrowing or repos so CSDR may be problematic for the industry. It could also lead to cascading buy-in regimes as securities lending is not a one-stage event,” explained Donato D’Eramo, Head of Securities Lending at RBC I&TS. Several unanswered questions remain about the SDR’s impact on securities lending and the nature of the transactions which are likely to fall in scope. Greater clarity from regulators would help to further advance preparations, although the recent delay has mostly been welcomed. “The industry has been working on compliance with the reporting requirements under the Securities Financing Transaction Regulation (SFTR) concurrently with CSDR, so the delays to both provide some relief. However, CSDR could be quite beneficial for the securities lending industry in the long-term. First, the market is likely to become much more efficient from a settlement perspective with the adoption of enhanced processes/technology to manage the transaction lifecycle and business best practices. Moreover, we could also see an uptick in demand as increasing numbers of financial institutions borrow more securities to avoid penalties,” said Kyle Kolasingh, Associate Director, Securities Lending at RBC I&TS. While the industry has been generally supportive of CSDR’s introduction of cash penalties for settlement fails, there is some reticence about the impact of mandatory buy-ins. Although market participants are concerned about the potential for buy-ins to drive up costs and reduce liquidity in securities lending markets, it could also yield some positives including greater settlement efficiencies and increased borrower demand. * A participant is considered to be consistently and systematically failing to deliver securities if it has a settlement efficiency at least 15% lower than the general efficiency rate in the securities settlement system (SSS) during at least 10% of the number of days of that participant’s activity in the SSS over the 12 previous months.


Provided by Alexa ranking, has ranked N/A in N/A and 1,269,459 on the world. reaches roughly 2,463 users per day and delivers about 73,877 users each month. The domain uses a Commercial suffix and it's server(s) are located in N/A with the IP number 2.100 and it is a domain. TORONTO, February 12, 2020 - To mark the end of a decade characterized by fintech disruptors, geopolitical tensions and regulatory changes, Canadian defined benefit pension plans returned 14.0 per cent in 2019, according to the RBC Investor & Treasury Services All Plan Universe. This was the second highest annual return over the past 10 years, in large part due to an upsurge in Canadian and global equity markets. Quote “Over the past 10 years, the average Canadian Defined Benefits plan has generated an annualized return of 8.0 per cent on its assets. These results are quite impressive, though we can’t discount the impact of global uncertainty and trade tensions in the years ahead,” indicated David Linds, Managing Director and Head of Asset Servicing, Canada. “While the performance of equity markets suggests that investors expect to see continued growth, plan sponsors need to continue building robust strategies to prepare for higher volatility as earnings and fundamentals begin to slow.” RBC I&TS Defined Benefit Pension Plan Survey results An RBC Investor & Treasury Services report based on survey data from 119 Canadian defined benefit pension plans indicates a small increase in the plans’ median funded status to 101 per cent (as compared to 100 per cent in 2018). The report, Preparing for the Silver Tsunami, reveals that a significant majority of pension plans (71 per cent) now hold alternative investments within their portfolios, with real estate and infrastructure cited as the most popular (95 per cent and 91 per cent respectively). The overall outlook of respondents has improved regardless of plan size or type. Additional results About the RBC Investor & Treasury Services All Plan Universe For the past 30 years, RBC Investor & Treasury Services (RBC I&TS) has managed one of the industry’s largest and most comprehensive universes of Canadian pension plans. The “All Plan Universe” currently tracks the performance and asset allocation of a cross-section of assets under management across Canadian defined benefit (DB) pension plans, and is a widely-recognized performance benchmark indicator. The RBC Investor & Treasury Services “All Plan Universe” is produced by RBC I&TS’ Risk & Investment Analytics (R&IA) service. R&IA work in partnership with best-in-class technology to deliver independent and cost effective solutions designed to help institutional investor clients monitor investment decisions, optimize performance, reduce costs, mitigate risk and increase governance capability. About RBC Investor & Treasury Services RBC Investor & Treasury Services (RBC I&TS) is a specialist provider of asset services, custody, payments and treasury and market services for financial and other institutional investors worldwide, with over 4,500 employees in 17 countries across North America, Europe, Asia and Australia. We deliver services which safeguard client assets, underpinned by client-centric digital solutions which continue to be enhanced and evolved in line with our clients’ changing needs. Trusted with CAD 4.3 trillion in client assets under administration, RBC I&TS is a financially strong partner with among the highest credit ratings globally. About RBC Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. is a global brand name and is part of Royal Bank of Canada. Our success comes from the 85,000 employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. RBC Investor & Treasury Services is a specialist provider of asset servicing, custody, payments and treasury services for financial and other institutional investors worldwide. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to 17 million clients in Canada, the U. RBC Investor Services operates through the following primary operating companies: Royal Bank of Canada, RBC Investor Services Trust and RBC Investor Services Bank S. These materials are provided by RBC Investor & Treasury Services (RBC I&TS) for general information purposes only. RBC I&TS makes no representation or warranties and accepts no responsibility or liability of any kind for their accuracy, reliability or completeness or for any action taken, or results obtained, from the use of the materials. Readers should be aware that the content of these materials should not be regarded as legal, accounting, investment, financial, or other professional advice, nor is it intended for such use. Rbcits rbc bathurst and rutherford RBC Investor & Treasury Services RBC I&TS is a specialist provider of asset services, custody, payments and treasury and market services for financial and other institutional investors worldwide. Sovereign Wealth Funds. Treasury & Market Services. In the Community. 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